MetaSolv Solution application (tbs.exe) will not start; The application failed to initialize properly(0xc0000005) (Doc ID 1065611.1)

Last updated on SEPTEMBER 16, 2011

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.14 to 6.2.0 - Release: 6.0.14 to 6.2.0
Information in this document applies to any platform.

Symptoms

The MetaSolv Solution application (tbs.exe) errors and terminates immediately after double-clicking the tbs.exe file.  Below is the error message test displayed:

ERROR
---------
The application failed to initialize properly(0xc0000005). Click on OK to terminate the application

Changes

The behavior occurs after applying Symantec Endpoint Protection RU5.  The behavior applies to all versions of MetaSolv Solution.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms