Error ERR_DLOPEN_FAILED With Patch 8505353 (Doc ID 1066561.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.1 to 7.3.0.0.1 [Release 7.3.0]
Information in this document applies to any platform.
Checked for relevance on 22-Dec-2013

Symptoms

After installing PATCH 8505353 on top of the following patch level:

Patch 7360827
Patch 7671300
Patch 8740089
Patch 9156638
Patch 9080640
Patch 7590552


the following errors were received.

1) AAA-Gw pipeline startup failed with

Originator : ifw.DataPool.ConnectionMonitor
Destination :
Message : ERR_DLOPEN_FAILED
Arguments : libDAT_ConnectionMonitor64.so
ld.so.1: ifw: fatal: relocation error: file /FS/ifw/lib/libPLG64.so: symbol
__1cDEDRJContainerbAgetOrigDefaultStreamNumber6kM_L_: referenced symbol not found

State : false
Severity : CRITICAL
Thread : 1



2) RT wireless pipeline startup failed with

Originator : ifw.DataPool.RealtimePipeline
Destination :
Message : ERR_DLOPEN_FAILED
Arguments : libNET_EM64.so
ld.so.1: ifw: fatal: relocation error: file /FS/ifw/lib/libPLG64.so: symbol
__1cDEDRJContainerbAgetOrigDefaultStreamNumber6kM_L_: referenced symbol not found

State : false
Severity : CRITICAL
Thread : 1



After reverting back the $IFW_HOME/lib/libPLG64.so to the original .so, both processes started again without errors, but this is not an acceptable workaround, as it would break the integrity of the installed patch set.

Cause

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