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XD/VD CIRCUIT ERROR MESSAGE: 'Originating element and network could not be determined" (Doc ID 1066711.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Oracle Communications MetaSolv Solution Module - ASR - Version 39.0.0 and later
Information in this document applies to any platform.
ASR orders with a Request Type XD or VD CIRCUIT are seeing an error message 'Originating element and network could not be determined" when the DLR/CLR task is opened.


Symptoms

MSS 6.0.15 |ASR

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Customer double clicks on the DLR/CLR task and then complete the connection design on the Physical circuit. Once they double click to open the Virtual circuit the error message occurs.

ERROR:  

Cause

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In this Document
Symptoms
Cause
Solution


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