XD/VD CIRCUIT ERROR MESSAGE: 'Originating element and network could not be determined" (Doc ID 1066711.1)

Last updated on MARCH 11, 2010

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 - Release: 6.0.15
Oracle Communications MetaSolv Solution Module - ASR - Version: 39.0.0 - Release: 39.0
Information in this document applies to any platform.
ASR orders with a Request Type XD or VD CIRCUIT are seeing an error message 'Originating element and network could not be determined" when the DLR/CLR task is opened.

Symptoms

Customer double clicks on the DLR/CLR task and then complete the connection design on the Physical circuit. Once they double click to open the Virtual circuit the error message occurs.

'Originating  element and network could not be determined"

Cause

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