Is it Possible to Create Notification in UIM Upon Certain Changes in Service Configuration and Send it to External System? (Doc ID 1068489.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Goal

Is it possible to create notification in UIM and send it to OSM (Order and Service Management) every time an operator makes (manually via GUI or via web service) some changes in the configuration of particular service.
The following actions should trigger notification :
1) Change the status of service/configuration through action like (in service, pending, approve, issue, complete, cancel, validate, ... )
2) Add/remove configuration items
3) Update the characteristic (service or service configuration), description etc.

Solution

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