My Oracle Support Banner

DM_TAXWARE Startup Error "<taxware>: check directory location" (Doc ID 1068897.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0 to 7.5.0]
Information in this document applies to any platform.


The following error is reported, starting the dm_taxware process (dm_taxware.pinlog):

E Mon Mar 1 02:27:30 2010 tpc22662 dm_taxware:27760 dm_taxware_init.c:418 1:tpc22662:dm_taxware:27757:-144058096:0:1265197609:0
<taxware>: check directory location
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

<4 class="PIN_ERRCLASS_SYSTEM_DETERMINATE:1" errno="PIN_ERR_BAD_ARG:4"><facility=0 msg_id="0" version="0">
Reproduction steps

1. Install taxware manager.
2. Copy following files from taxware system into BRM_Home/lib directory:,,, and
3. configure taxware environment variable paths in BRM_Home/sys/dm_taxware/pin.conf
4. Restart cm and dm_taxware
5. Check dm_taxware.pinlog file for errors

What is the reason for the "check directory location" error?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.