Monitor Queue Is Pointing To Deleted Event

(Doc ID 1069170.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Goal

Whenever the account is deleted using the PCM_OP_CUST_DELETE_ACCT, the corresponding /event/billing/monitor/update and /event/billing/monitor/delete events are getting deleted from database. But /monitor_queue is still pointing to the deleted events. This causes DM error while running the pin_monitor_balance.

Scenario :

1. Create the parent account. This account should be attached with the monitor group.
2. This is creating the /monitor_queue which is pointing to /event/billing/monitor/update
3. Create child account. This is creating the /monitor_queue which is pointing to /event/billing/monitor/update
4. Delete the child account using PCM_OP_CUST_DELETE_ACCT. This deletes the /event/billing/monitor/delete and /event/billing/monitor/update objects. But monitor queue is stil pointing to those deleted events.

Solution

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