Monitor Queue Is Pointing To Deleted Event
(Doc ID 1069170.1)
Last updated on AUGUST 26, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Whenever the account is deleted using the PCM_OP_CUST_DELETE_ACCT, the corresponding /event/billing/monitor/update and /event/billing/monitor/delete events are getting deleted from database. But /monitor_queue is still pointing to the deleted events. This causes DM error while running the pin_monitor_balance.
1. Create the parent account. This account should be attached with the monitor group.
2. This is creating the /monitor_queue which is pointing to /event/billing/monitor/update
3. Create child account. This is creating the /monitor_queue which is pointing to /event/billing/monitor/update
4. Delete the child account using PCM_OP_CUST_DELETE_ACCT. This deletes the /event/billing/monitor/delete and /event/billing/monitor/update objects. But monitor queue is stil pointing to those deleted events.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document