My Oracle Support Banner

AutoVue Online Help Files not Found when Selecting AutoVue Help > Contents and AutoVue is Launched from Agile Product Lifecycle Management (PLM) (Doc ID 1070564.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 20.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view the  Help > Contents from the AutoVue window in Agile, the following error message is displayed:

Http Status 404 - /Filemgr/jVue/help/en/smpro/AutoVueOnLineHelp.html

or

-- Problem Loading Page --

Unable to connect

Firefox can't establish a connection to the server at agile-abc.domain.com:5098.


Steps To reproduce this issue:

  1. Launch AutoVue from Agile PLM
  2. Select "Content.." from the Help menu.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.