"Services are Unavailable to the Gateway" Dialog Appears on Storm Management Login and Log File Message Shows "null control zone for storm" (Doc ID 1070912.1)

Last updated on JUNE 02, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.7.1.1 and later
Oracle Network Management for Utilities - DMS - Version 1.7.1.1 and later
Information in this document applies to any platform.

Symptoms

After fixing a control zone issue, a message "null control zone for storm" is in the client Storm Management log file. 



On older releases Storm Management would also display a dialog logging in with the message "Services are unavailable to the gateway".

Cause

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