Collections - Due Date Is Not Visible In Dunning Letter
(Doc ID 1072007.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
Customer is generating dunning actions like dunning_first, dunning_last while defining the collection scenarios.
When the same dunning letter is generated in email attachment, the due date is getting populated. It is only when dunning letters are taken in email body that the due dates are not populated.
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