A/R Actions (Adjustments) Taking Too Long To Display
Last updated on SEPTEMBER 21, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 220.127.116.11.0
Information in this document applies to any platform.
Steps to re-produce
Need to use an account with A/R Actions
1- Edit preferences, set A/R Actions setting to low number (note this number must be less than the number of A/R Actions you are going to display - if its not lower you will not have the search option)
2- Click 'Balance' tab, select a bill that has several A/R Actions
3- On the Bill Details page you should see 'Search button for A/R Actions
4- Click the 'Search button'
5- On the Search pop up page, select 'All Amounts
6- Click 'Search'
7- When prompted to 'Continue' click yes
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms