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Gantt Chart Fails to Launch With SSO Enabled (Doc ID 1072145.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.0.0 to 9.3.0.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When attempting to open Gantt Chart, the following error occurs.

ERROR
-----------------------
Error window with a OK button

java.lang.NullPointerException at com.agile.ui.gantt.session.OfflineSessionHandler.getCorporateCurrencyCode(OfflineSessionHandler.java:462)
at com.agile.ui.gantt.model.GanttDocumentBuilder.createDocument(GanttDocumentBuilder.java:88)
at com.agile.ui.gantt.session.OfflineSessionHandler.loadDocument(OfflineSessionHandler.java:307)
at com.agile.ui.gantt.session.OfflineSessionHandler.loadDocument(OfflineSessionHandler.java:299)
at com.agile.ui.gantt.GanttPanel.downloadGanttDocument(GanttPanel.java:541)
at com.agile.ui.gantt.GanttPanel.initialize(GanttPanel.java:1171)
at com.agile.ui.gantt.GanttPanel.createInstance(GanttPanel.java:187)
at com.agile.ui.gantt.GanttMainFrame.init(GanttMainFrame.java:181)
at com.agile.ui.gantt.GanttMainFrame.main(GanttMainFrame.java:277)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.javaws.Launcher.executeApplication(Unknown Source)
at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Agile system
2. Create a New Project
3. Click on Gantt Chart
4. Provide SSO credentials in Authentication window
5. After download completes, error message appears

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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