Product Cancellation Report Has Invalid Values (Doc ID 1072290.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.0.0.0 and later   [Release: 7.3.0 and later ]
Information in this document applies to any platform.

Symptoms

In Product Cancellation Report:
The "Cancellation Due to Account Closure" and "Cancellation Due to Discontinued Subscription" values do not add up to the "Total Cancellations" value. 
"Cancellation Due to Account Closure" and "Cancellation Due to Discontinued Subscription" should not contain a negative value.

Cause

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