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FAILED TO LOAD ACKNOWLEDGMENTS WITH A SYSTEM ERROR (Doc ID 1072690.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 4.2.0 to 4.2.1.5 [Release 4.2.0]
Information in this document applies to any platform.

Symptoms

The E2B report stays in the Worklist - Bulk E2B Transmit screen with 5 green dots or 4 green dots and one orange dot but the status message reads:

"System Error has occurred during updating the acknowledgmentheader column in MESSAGES table for MSG_ID XXXX"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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