GETTING AN ERROR "Provider cannot be found. It may not be properly installed" WHEN LOGGING INTO ESM MAPPING TOOL
(Doc ID 1072743.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Interchange - Version 4.2.0 to 5.1 [Release 4.2.0 to 5.1]Information in this document applies to any platform.
Symptoms
Gets the following error when trying to log in to ESM Mapping tool
"Provider cannot be found. It may not be properly installed."
Steps to Repeat:
1. Launch ESM Mapping Tool
2. Enter User name, Password, select the database and click on log in button
3. Observe that the system gives the following message:
"Provider cannot be found. It may not be properly installed."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |