Customer Center Display and Usability Issues (Doc ID 1073123.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms

In 7.3.1 Customer center, there are three display issues:
1. Billing frequency in months in Payments tab is “type in” and not “drop down”. CSR may put in invalid frequency.
2. The “Select an ID” in the balance tab gives the MSID and not NUM. This is confusing for the CSR
3. Indentation of the summary tab .The values in the right column becomes hard to read.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms