CC&B CTI/IVR Software Integration Certification
(Doc ID 1073352.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.1.0 to 18.104.22.168.0 [Release 2.1 to 2.3]
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
CCB/CC&B - Oracle Utilities Customer Care and Billing
Is there any certification for CC&B 2.3, concerning CTI/IVR integration?
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