Last updated on SEPTEMBER 21, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 220.127.116.11.0
Information in this document applies to any platform.
Steps to Reproduce
1) Log into collections client where there are accounts in collections
2) Select a collections scenario
3) select a task that has subsequent tasks
4) Change the status to canceled
5) Select the "All Following Tasks" radio button
6) Click OK.
7) Check the same in customer center only the first schedule objects are getting canceled and the rest are not getting canceled.
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