Error 'Permanent Generation is Full' When Logging Into CCB

(Doc ID 1075248.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.0 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.

Goal

Using a DEMO instance, from time to time the system (login page) becomes unavailable and the log shows:

Permanent generation is full...
increase MaxPermSize (current capacity is set to: 314572800 bytes)

We have to bounce the application for it to start working again.

Solution

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