Error 'Permanent Generation is Full' When Logging Into CCB (Doc ID 1075248.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.0.0.0 and later
Information in this document applies to any platform.

Using a DEMO instance, from time to time the system (login page) becomes unavailable and the log shows:

Permanent generation is full...
increase MaxPermSize (current capacity is set to: 314572800 bytes)

We have to bounce the application for it to start working again.

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.