UNKNOWN ERROR IN ONSITE AFTER INSTALLATION OF PATCHES 4.5.3.14 AND 4.5.3.15 (Doc ID 1075682.1)

Last updated on MARCH 21, 2010

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 to 4.5.3 - Release: 4.5 to 4.5
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Error message: "Unknown error happened...." [Log 1513133058] opening a CRF. The error is sporadic and started after applying 4.5.3.14 and 4.5.3.15. As solution, the server needs to be bounced

-- Steps To Reproduce:
* Connect to RDC Onsite
* Try to open a CRF


Cause

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