In Customer Center, A Search For GPRS Event Does Not Show Volume Sent. (Doc ID 1075702.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms


Problem Statement

Opcode PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT is called to get the event details for GPRS event in customer center

Input Flist of the PCM_OP_BILL_GET_ITEM_EVENT_CHARGE_DISCOUNT Opcode:

0 PIN_FLD_POID POID [0] 0.0.0.1 /account 104600116 0
0 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/gprs_roaming 104595831 0
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 104603188 0
0 PIN_FLD_ITEMS ARRAY [0] allocated 20, used 1
1 PIN_FLD_ITEM_OBJ POID [0] 0.0.0.1 /item/us/roaming/rgprs 104597367 0
0 PIN_FLD_THRESHOLD INT [0] 1000
0 PIN_FLD_BILL_OBJ POID [0] 0.0.0.1 /bill 104599860 0

The output Flist of this Opcode:

0 PIN_FLD_POID POID [0] 0.0.0.1 /account 104600116 0
0 PIN_FLD_RESULTS ARRAY [1] allocated 20, used 3
1 PIN_FLD_RESULT ENUM [0] 1
1 PIN_FLD_DESCR STR [0] "Success"
1 PIN_FLD_EVENTS ARRAY [0] allocated 20, used 13
2 PIN_FLD_RUM_NAME STR [0] "BYT"
2 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/gprs_roaming 104595831 0
2 PIN_FLD_CREATED_T TSTAMP [0] (1523727917) Sat Apr 14 23:15:17 2018
2 PIN_FLD_START_T TSTAMP [0] (1363282209) Thu Mar 14 23:00:09 2013
2 PIN_FLD_END_T TSTAMP [0] (1363282209) Thu Mar 14 23:00:09 2013
2 PIN_FLD_DESCR STR [0] "Tied/TAIWAN/Far Eastone Taiwan , Taiwan Province of C"
2 PIN_FLD_UNIT ENUM [0] 0
2 PIN_FLD_NET_QUANTITY DECIMAL [0] 2680
2 PIN_FLD_BYTES_DOWNLINK DECIMAL [0] 1397
2 PIN_FLD_BYTES_UPLINK DECIMAL [0] 1283
2 PIN_FLD_EVENT_OBJ POID [0] 0.0.0.1 /event/delayed/session/telco/gprs/roaming 1463159705609115697 0
2 PIN_FLD_FLAGS INT [0] 0
2 PIN_FLD_BAL_IMPACTS ARRAY [1] allocated 20, used 3
3 PIN_FLD_RESOURCE_ID INT [0] 978
3 PIN_FLD_AMOUNT DECIMAL [0] 0.031212
3 PIN_FLD_DISCOUNT DECIMAL [0] 0
0 PIN_FLD_RESULTS ARRAY [2] allocated 20, used 3
1 PIN_FLD_RESULT ENUM [0] 1
1 PIN_FLD_DESCR STR [0] "Success"
1 PIN_FLD_EVENTS ARRAY [1] allocated 20, used 13
2 PIN_FLD_RUM_NAME STR [0] "BYT"
2 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/telco/gprs_roaming 104595831 0
2 PIN_FLD_CREATED_T TSTAMP [0] (1362953838) Mon Mar 11 03:47:18 2013
2 PIN_FLD_START_T TSTAMP [0] (1363800608) Wed Mar 20 23:00:08 2013
2 PIN_FLD_END_T TSTAMP [0] (1363800608) Wed Mar 20 23:00:08 2013
2 PIN_FLD_DESCR STR [0] "Tied/TAIWAN/Far Eastone Taiwan , Taiwan Province of C"
2 PIN_FLD_UNIT ENUM [0] 0
2 PIN_FLD_NET_QUANTITY DECIMAL [0] 2680
2 PIN_FLD_BYTES_DOWNLINK DECIMAL [0] 1397
2 PIN_FLD_BYTES_UPLINK DECIMAL [0] 1283
2 PIN_FLD_EVENT_OBJ POID [0] 0.0.0.1 /event/delayed/session/telco/gprs/roaming 1430420647376620692 0
2 PIN_FLD_FLAGS INT [0] 0
2 PIN_FLD_BAL_IMPACTS ARRAY [1] allocated 20, used 3
3 PIN_FLD_RESOURCE_ID INT [0] 978
3 PIN_FLD_AMOUNT DECIMAL [0] 0.031212
3 PIN_FLD_DISCOUNT DECIMAL [0] 0

Even though the Ouput flist is having volume received and sent, this is not getting displayed in Customer Center

Steps To Reproduce

1. Rate and Load a GPRS usage event with event type /event/delayed/session/telco/gprs
2. Open the account in customer center.
3. View the Event detail

Cause

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