OSM Does Not Display Header Section Including Task Name And Order Id When Order Opened In Editor (Doc ID 1076616.1)

Last updated on MAY 21, 2012

Applies to:

Oracle Communications Order and Service Management - Version 6.3 to 6.3.1 [Release 6.3]
Information in this document applies to any platform.

Symptoms

When any order is opened in editor mode, the Screen Header section and Order Details section does not display. Screen Header section is created by us and Order Details by OSM.

When we click on any other tab, all the details appear. This happens for all orders.

Cause

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