Customer Center Encountered Errors On Bill Details Page
(Doc ID 1076953.1)
Last updated on MARCH 23, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
***Checked for relevance on 13-May-2013***
Bill Details page of Customer Center throws Errors.
Steps to reproduce :
1) Open an account in customer center that had previously billed an amount more than 0.00
2) Go to Balance tab and drill down through the bill to the details of the Event
3) Select the check box and the click the "Net" field to open up the Event Details
4) Close the event pop up window and click the 'Balance' link on the panel.
5) Click on the Bill in Progress link and receive the below error message:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document