RDC 4.5.3.11 SERVER, CPU CYCLES IS AT 100% FOR OLSADCAPISERVICE.EXE PROCESS (Doc ID 1077944.1)

Last updated on MAY 29, 2012

Applies to:

Oracle Clinical - Version 4.5.3 and later
Information in this document applies to any platform.

Symptoms

ISSUE:
--------
java.exe consumes 99% CPU. To fix the situation the server needs to be rebooted.


The thread consuming the CPU is:

"ApplicationServerThread-14" prio=5 tid=0x03605c68 nid=0x13b4 runnable [4f5f000..4f5fdb8]
at com.evermind.server.http.EvermindHttpSession.getValueFromMap(EvermindHttpSession.java:720)
at com.evermind.server.http.EvermindHttpSession.getAttribute(EvermindHttpSession.java:160)
- locked <0x11518be0> (a com.evermind.server.http.EvermindHttpSession)
at oracle.pharma.rdc.de.servlet.DataEntryServletHelper.getWindowStorage(DataEntryServletHelper.java:541)
at oracle.pharma.rdc.de.servlet.DataEntryServletHelper.closeWindow(DataEntryServletHelper.java:486)
at oracle.pharma.rdc.de.servlet.DataEntryServletHelper.endUserSession(DataEntryServletHelper.java:447)
at oracle.pharma.rdc.de.servlet.DataEntryUserSessionListener.sessionDestroyed(DataEntryUserSessionListener.java:23)
at com.evermind.server.http.HttpApplication.invalidateSession(HttpApplication.java:672)
at com.evermind.server.http.EvermindHttpSession.invalidate(EvermindHttpSession.java:254)
- locked <0x11518be0> (a com.evermind.server.http.EvermindHttpSession)
at com.evermind.server.http.SessionAsyncInvalidateHandler.invalidateSession(SessionAsyncInvalidateHandler.java:173)
at com.evermind.server.http.SessionAsyncInvalidateHandler.run(SessionAsyncInvalidateHandler.java:133)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192)
at java.lang.Thread.run(Thread.java:534)


The following call was creating an infinite loop:

oracle.pharma.rdc.de.servlet.DataEntryServletHelper.getWindowStorage(DataEntryServletHelper.java:541







Cause

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