When Viewing Series Graph an Error Occurs, Error (0x9000062d): Unable to load interval data for 1,1, over the range 2009-04-01 06:00:00 2009-10-01 05:59:59 Unspecified error (Doc ID 1079396.1)

Last updated on APRIL 07, 2010

Applies to:

LODESTAR EIP - Version: 1.5.0 - Release: 1.5
Information in this document applies to any platform.

Symptoms

In Oracle Utilities Energy Information Platform (EIP), when trying to view a Series Graph for an interval data cut stored in a custom generic interval data table, an error occurs.

Error

Error (0x9000062d): Unable to load interval data for 1,1, over the range 2009-04-01 06:00:00 2009-10-01 05:59:59 Unspecified error

Steps to Reproduce

  1. In EIP go to Usage > Interval Usage
  2. Select Series from the drop down in the upper right of the Usage Search screen and select the interval data source
  3. On the results, select a cut series and choose Analysis Graph in the upper right
  4. On the Analysis Graph view, the above error is seen and no graph is shown.


Cause

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