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Critical Customer Type Not Displayed in Trouble Info Tool (Doc ID 1080136.1)

Last updated on JULY 18, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.12.0 and later
Oracle Network Management for Utilities - DMS - Version 1.12.0 and later
Information in this document applies to any platform.


To display all customer critical data in the Trouble Info Tool.

Some types of critical customer are displayed correctly such as 'Medical' type.  But other critical customer types is not displayed.  How is the critical_type column in Trouble Info populated?


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