Critical Customer Type Not Displayed in Trouble Info Tool (Doc ID 1080136.1)

Last updated on NOVEMBER 04, 2016

Applies to:

Oracle Utilities Network Management System - Version 1.8.1.0 to 1.10.0 [Release 1.8 to 1.10]
Oracle Network Management for Utilities - DMS - Version 1.8.1.0 to 1.10.0 [Release 1.8 to 1.10]
Information in this document applies to any platform.

Goal

To display all customer critical data in the Trouble Info Tool.

Some types of critical customer are displayed correctly such as 'O' type.  But other critical customer types is not displayed.  How is the critical_type column in Trouble Info populated?


Solution

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