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Scheduled TNRECALL Failing (Doc ID 1080167.1)

Last updated on OCTOBER 23, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 to 6.0.16   [Release: 6.0.15 to 6.0.16]
Information in this document applies to any platform.
Telephone Number Recall Scheduler

Symptoms

Users are experiencing problems to consistently use the Scheduled TN Recall functionality.

Sometimes, the Scheduled Recall function is throwing an error like the following:


Job timed out and will be rerouted to the first available server - Message Originator - Master

Can not file file: TNRECALL - Message Originator Worker


Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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