Last updated on APRIL 05, 2010
Applies to:Oracle Utilities Mobile Workforce Management - Version: 1.3 to 1.5.0 - Release: 1.3 to 1.5
Information in this document applies to any platform.
1) Router.exe fails to process transactions identified by the following error in the Router logs:
2010-03-31 08:25:29|ERROR! Corrupt Field Order was rejected by Router. (XRtrConversions::)
2010-03-31 08:25:29|XFoEx object contains an invalid entry [DHTFOCMN] according to the FoMap. (XFoEx::ValidateFoExObject)
2) Router.exe performance is slow, transactions through the system are delayed and/or trasaction queues grow excessively long.
3) Server.exe crashes as Dispatch Workstation (DW) users are logging into the system. The Server.crash file includes minimal stack info with a standard null pointer reference as follows:
Exception code: C0000005 ACCESS_VIOLATION
Server.exe logs may end when accepting a DW socket connection as noted by:
INFO|08:54:49|3872|Thread (3872) successfully started for receiving ICDs
from client CRCC-4W (XThreadSvClientConn::Thread)
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