Users in Oracle Adverse Event Reporting System (AERS) Are Unable To Change Their Passwords (Doc ID 1081903.1)

Last updated on SEPTEMBER 10, 2012

Applies to:

Adverse Event Reporting System - Version 4.6.0 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Sep-2012***

Symptoms

Users are unable to change their passwords. The following errors are presented:

FRM-40735 WHEN-BUTTON-PRESSED trigger raised unhandled exception ORA-00922.
ORA-00922: missing or invalid option
ORA-06512: at "SYS.DBMS_SYS_SQL", line 826
ORA-06512: at "SYS.DBMS_SQL", line 39
ORA-06512: at "AERS.AERSWW_PORTALIF", line 2965



and

ORA-20300: Portal API change password failed. Check password complexity. error:
ORA-0651: at "AERS.SERVERERROR",line 377
ORA-06512: at "AERS.AERSWW_PORTALIF", line 2950

Cause

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