Portal Upgrade in AERS Installation Fails (Doc ID 1083471.1)

Last updated on AUGUST 29, 2014

Applies to:

Adverse Event Reporting System - Version 4.7 and later
Information in this document applies to any platform.
***Checked for relevance on 29-Aug-2014***

Symptoms

During the portal upgrade portion of the AERS 4.7 upgrade, the following errors were noted in the upgrade.log file:

Can't load '../../../perl/5.6.1/lib/MSWin32-x86/auto/Fcntl/Fcntl.dll' for module Fcntl: load_file:Error performing inpage operation at ../../../perl/5.6.1/lib/MSWin32-x86/XSLoader.pm line 75.
at ../../../perl/5.6.1/lib/MSWin32-x86/Fcntl.pm line 220
Compilation failed in require at ../../../perl/5.6.1/lib/MSWin32-x86/IO/Seekable.pm line 104.
BEGIN failed--compilation aborted at ../../../perl/5.6.1/lib/MSWin32-x86/IO/Seekable.pm line 104.
Compilation failed in require at ../../../perl/5.6.1/lib/MSWin32-x86/IO/File.pm line 112.
BEGIN failed--compilation aborted at ../../../perl/5.6.1/lib/MSWin32-x86/IO/File.pm line 112.
Compilation failed in require at ../../../perl/5.6.1/lib/FileHandle.pm line 9.
Compilation failed in require at ../../../perl/5.6.1/lib/Net/Ping.pm line 18.
BEGIN failed--compilation aborted at ../../../perl/5.6.1/lib/Net/Ping.pm line 18.
Compilation failed in require at Z:/OPA/AERS_4.7/B24908-01/portal/admin/plsql/upg/frwk/utils.pm line 37.
BEGIN failed--compilation aborted at Z:/OPA/AERS_4.7/B24908-01/portal/admin/plsql/upg/frwk/utils.pm line 37.
Compilation failed in require at upg/frwk/popinv.pl line 39.
BEGIN failed--compilation aborted at upg/frwk/popinv.pl line 39.

Cause

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