Oracle Legal Whitehill One is Not Able to Pass an Empty String When Calling DirectoryUser_Update (Doc ID 1083544.1)

Last updated on MAY 10, 2010

Applies to:

Oracle Legal Whitehill One - Version: 5.6.1 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When using the Whitehill One Active Directory Connector and trying to pass empty string to wipe out an existing Active Directory (AD) value, the following error is encountered:

[com.whitehill.connectors.AD_DirectoryUser_Update] Process instance aborted
[process id=2CA9BAA0-DFB6-1DE1-A6FF-0A011AB2AA77]
Error [1]
Name : ProcessInstanceAbortedError
Code : PM035-E
Message : [com.whitehill.connectors.AD_DirectoryUser_Update] Process
instance aborted [process id=2CA9BAA0-DFB6-1DE1-A6FF-0A011AB2AA77]
Error [1.1]
Name : OLE Exception returned by call to COM class method
invocation.
Code : COM04
Message : wCode=0 sCode=-2146233088 description:

There was a problem updating User 'xALDWIRI\2C xMUSTAFA' in the directory.
--> A problem occurred while attempting to commit the User with name
'xALDWIRI\2C xMUSTAFA' to the directory.
--> The attribute syntax specified to the directory service is invalid.
(Exception from HRESULT: 0x8007200B)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms