Credit Profile Is Not Attached Correctly While Customer Is Moving From One Plan To Another Plan (Doc ID 1083690.1)

Last updated on JUNE 27, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
***Checked for relevance on 12-Apr-2012***


Symptoms


Steps
--------------

When customer is moving from one plan to another plan having new services , credit profile is not updated correctly for the non currency resource. It is taking default service profile instead of the one that passed in.

 As per the log in the below snippet 


rate_rate: event input flist 
# number of field entries allocated 41, used 27 
0 PIN_FLD_NAME STR [0] "Billing Event Log" 
0 PIN_FLD_USERID POID [0] 0.0.0.1 /service/pcm_client 1 1 
0 PIN_FLD_SESSION_OBJ POID [0] 0.0.0.1 /event/session 0 0 
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account 5205604 0 
0 PIN_FLD_PROGRAM_NAME STR [0] 
"/LM/W3SVC/2/Root/TestManager-2-132296494147347200" 
0 PIN_FLD_START_T TSTAMP [0] (1585271858) Fri Mar 27 02:17:38 2020 
0 PIN_FLD_END_T TSTAMP [0] (1585271858) Fri Mar 27 02:17:38 2020 
0 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/iptv 5209517 0 
0 PIN_FLD_PRODUCT SUBSTRUCT [0] allocated 20, used 2 
1 PIN_FLD_PRODUCT_OBJ POID [0] 0.0.0.1 /product 244155 0 
1 PIN_FLD_OFFERING_OBJ POID [0] 0.0.0.1 /purchased_product 5207661 0 
0 PIN_FLD_SYS_DESCR STR [0] "Purchase Fees (srvc) (srvc): IPTV 
Verbruik" 
0 PIN_FLD_POID POID [0] 0.0.0.1 /event/billing/product/fee/purchase 
-1 0 
0 PIN_FLD_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 5204836 15 
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 5203300 0 
0 PIN_FLD_PROFILE_LABEL_LIST STR [0] "" 
0 PIN_FLD_CHECK_CREDIT_LIMIT INT [0] 4352 
0 PIN_FLD_RUM_NAME STR [0] "Occurrence" 
0 PIN_FLD_UNIT ENUM [0] 0 
0 PIN_FLD_TOD_MODE ENUM [0] 0 
0 PIN_FLD_NET_QUANTITY DECIMAL [0] 1 
0 PIN_FLD_MIN_QUANTITY DECIMAL [0] 1 
0 PIN_FLD_INCR_QUANTITY DECIMAL [0] 1 
0 PIN_FLD_MIN_UNIT ENUM [0] 0 
0 PIN_FLD_INCR_UNIT ENUM [0] 0 
0 PIN_FLD_ROUNDING_MODE ENUM [0] 0 
0 PIN_FLD_TIMEZONE_MODE ENUM [0] 1 
0 PIN_FLD_RATED_TIMEZONE_ID STR [0] "US/Pacific" 
0 PIN_FLD_TAX_SUPPLIER INT [0] 27802 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:352 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
rate_rate: sponsor input flist 
NULL flist ptr 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:357 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
calc_impact:Unrated quantity : 1.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:2956 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
rated qty is : 0.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:431 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Using quantity tier : ( -9999999999.000000, 9999999999.000000 ) 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_cache.c:3145 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
impact catrgory: default 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:710 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
ratable_qty_bracketp : [0.000000,1.000000] 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:740 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
step_bracket initilized : [-999999999.000000,999999999.000000} 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:751 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Using Resource : 20005001 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:786 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
step quantity : 0.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:2127 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
scaled amount of this bal_impact : 0.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:2191 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
amount is : 0.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:884 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Total scaled amount : 0.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:886 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Total Fixed amount : -5.000000 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:935 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Exiting calc_max_qty_for_tier ratable_qty_bracketp : [0.000000,1.000000] 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:1035 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
ratable_qty_bracketp : [0.000000,1.000000] 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:1050 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Number of resources 1 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:3023 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Balance input flist 
# number of field entries allocated 45, used 45 
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 5205604 45 
0 PIN_FLD_MOD_T TSTAMP [0] (1585271858) Fri Mar 27 02:17:38 2020 
0 PIN_FLD_ACCOUNT_NO STR [0] "80002160" 
0 PIN_FLD_BRAND_OBJ POID [0] 0.0.0.1 /account 1 0 
0 PIN_FLD_TIMEZONE_ID STR [0] "" 
0 PIN_FLD_STATUS ENUM [0] 10100 
0 PIN_FLD_STATUS_FLAGS INT [0] 0 
0 PIN_FLD_CURRENCY INT [0] 978 
0 PIN_FLD_CURRENCY_SECONDARY INT [0] 0 
0 PIN_FLD_GROUP_OBJ POID [0] 0.0.0.0 0 0 
0 PIN_FLD_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 5204836 0 
0 PIN_FLD_CLOSE_WHEN_T TSTAMP [0] (0) <null> 
0 PIN_FLD_ITEM_POID_LIST STR [0] "0.0.0.1|/item/misc 5205860 0" 
0 PIN_FLD_NEXT_ITEM_POID_LIST STR [0] "" 
0 PIN_FLD_ACTG_TYPE ENUM [0] 2 
0 PIN_FLD_LAST_STATUS_T TSTAMP [0] (1585271511) Fri Mar 27 02:11:51 2020 
0 PIN_FLD_GL_SEGMENT STR [0] "." 
0 PIN_FLD_PRODUCTS ARRAY [0] allocated 69, used 35 
1 PIN_FLD_CYCLE_DISCOUNT DECIMAL [0] 0 
1 PIN_FLD_CYCLE_END_DETAILS INT [0] 2 
1 PIN_FLD_CYCLE_END_T TSTAMP [0] (0) <null> 
1 PIN_FLD_CYCLE_START_DETAILS INT [0] 1 
1 PIN_FLD_CYCLE_START_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 2020 
1 PIN_FLD_PRODUCT_OBJ POID [0] 0.0.0.1 /product 244155 0 
1 PIN_FLD_PURCHASE_DISCOUNT DECIMAL [0] 0 
1 PIN_FLD_PURCHASE_END_DETAILS INT [0] 2 
1 PIN_FLD_PURCHASE_END_T TSTAMP [0] (0) <null> 
1 PIN_FLD_PURCHASE_START_DETAILS INT [0] 1 
1 PIN_FLD_PURCHASE_START_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 
2020 
1 PIN_FLD_QUANTITY DECIMAL [0] 1 
1 PIN_FLD_STATUS ENUM [0] 1 
1 PIN_FLD_STATUS_FLAGS INT [0] 0 
1 PIN_FLD_USAGE_DISCOUNT DECIMAL [0] 0 
1 PIN_FLD_USAGE_END_DETAILS INT [0] 2 
1 PIN_FLD_USAGE_END_T TSTAMP [0] (0) <null> 
1 PIN_FLD_USAGE_START_DETAILS INT [0] 1 
1 PIN_FLD_USAGE_START_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 2020 
1 PIN_FLD_FEE_FLAG INT [0] 1 
1 PIN_FLD_PACKAGE_ID INT [0] 21318 
1 PIN_FLD_DEAL_OBJ POID [0] 0.0.0.1 /deal 245627 0 
1 PIN_FLD_PLAN_OBJ POID [0] NULL poid pointer 
1 PIN_FLD_SPONSOR_OBJ POID [0] NULL poid pointer 
1 PIN_FLD_CREATED_T TSTAMP [0] (1585271858) Fri Mar 27 02:17:38 2020 
1 PIN_FLD_PURCHASE_DISC_AMT DECIMAL [0] 0 
1 PIN_FLD_PURCHASE_FEE_AMT DECIMAL [0] 0 
1 PIN_FLD_CYCLE_DISC_AMT DECIMAL [0] 0 
1 PIN_FLD_CYCLE_FEE_AMT DECIMAL [0] 0 
1 PIN_FLD_FLAGS INT [0] 0 
1 PIN_FLD_EFFECTIVE_T TSTAMP [0] (1585271858) Fri Mar 27 02:17:38 2020 
1 PIN_FLD_TYPE ENUM [0] 602 
1 PIN_FLD_OFFERING_OBJ POID [0] 0.0.0.1 /purchased_product 5207661 0 
1 PIN_FLD_SERVICE_OBJ POID [0] 0.0.0.1 /service/iptv 5209517 0 
1 PIN_FLD_PRIORITY DECIMAL [0] 0 
0 PIN_FLD_ACCOUNT_OBJ POID [0] 0.0.0.1 /account 5205604 0 
0 PIN_FLD_LAST_BILL_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 2020 
0 PIN_FLD_NEXT_BILL_T TSTAMP [0] (1586815200) Tue Apr 14 00:00:00 2020 
0 PIN_FLD_ACTG_NEXT_T TSTAMP [0] (1586815200) Tue Apr 14 00:00:00 2020 
0 PIN_FLD_ACTG_LAST_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 2020 
0 PIN_FLD_ACTG_FUTURE_T TSTAMP [0] (1589407200) Thu May 14 00:00:00 2020 
0 PIN_FLD_BILL_ACTGCYCLES_LEFT INT [0] 1 
0 PIN_FLD_BILL_OBJ POID [0] 0.0.0.1 /bill 5205348 0 
0 PIN_FLD_NEXT_BILL_OBJ POID [0] 0.0.0.0 0 0 
0 PIN_FLD_PAYINFO_OBJ POID [0] 0.0.0.1 /payinfo/ddebit 5202276 0 
0 PIN_FLD_PAY_TYPE ENUM [0] 10004 
0 PIN_FLD_AR_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 5203300 2 
0 PIN_FLD_CURRENCY INT [0] 978 
0 PIN_FLD_BILLING_STATE ENUM [0] 0 
0 PIN_FLD_ACTG_CYCLE_DOM INT [0] 14 
0 PIN_FLD_BILLING_SEGMENT ENUM [0] 0 
0 PIN_FLD_BILL_WHEN INT [0] 1 
0 PIN_FLD_ACTUAL_LAST_BILL_T TSTAMP [0] (0) <null> 
0 PIN_FLD_FUTURE_BILL_T TSTAMP [0] (1589407200) Thu May 14 00:00:00 2020 
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 5203300 0 
0 PIN_FLD_PIPE_LINE_INFO SUBSTRUCT [0] allocated 20, used 19 
1 PIN_FLD_LAST_BILL_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 2020 
1 PIN_FLD_NEXT_BILL_T TSTAMP [0] (1586815200) Tue Apr 14 00:00:00 2020 
1 PIN_FLD_ACTG_NEXT_T TSTAMP [0] (1586815200) Tue Apr 14 00:00:00 2020 
1 PIN_FLD_ACTG_LAST_T TSTAMP [0] (1585263600) Fri Mar 27 00:00:00 2020 
1 PIN_FLD_ACTG_FUTURE_T TSTAMP [0] (1589407200) Thu May 14 00:00:00 2020 
1 PIN_FLD_BILL_ACTGCYCLES_LEFT INT [0] 1 
1 PIN_FLD_BILL_OBJ POID [0] 0.0.0.1 /bill 5205348 0 
1 PIN_FLD_NEXT_BILL_OBJ POID [0] 0.0.0.0 0 0 
1 PIN_FLD_PAYINFO_OBJ POID [0] 0.0.0.1 /payinfo/ddebit 5202276 0 
1 PIN_FLD_PAY_TYPE ENUM [0] 10004 
1 PIN_FLD_AR_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 5203300 2 
1 PIN_FLD_CURRENCY INT [0] 978 
1 PIN_FLD_BILLING_STATE ENUM [0] 0 
1 PIN_FLD_ACTG_CYCLE_DOM INT [0] 14 
1 PIN_FLD_BILLING_SEGMENT ENUM [0] 0 
1 PIN_FLD_BILL_WHEN INT [0] 1 
1 PIN_FLD_ACTUAL_LAST_BILL_T TSTAMP [0] (0) <null> 
1 PIN_FLD_FUTURE_BILL_T TSTAMP [0] (1589407200) Thu May 14 00:00:00 2020 
1 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 5203300 0 
0 PIN_FLD_BALANCES ARRAY [978] allocated 20, used 7 
1 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
1 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
1 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
1 PIN_FLD_CURRENT_BAL DECIMAL [0] 7.521007 
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] NULL 
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL 
1 PIN_FLD_CREDIT_THRESHOLDS INT [0] 0 
0 PIN_FLD_BALANCES ARRAY [20030011] allocated 20, used 7 
1 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
1 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
1 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
1 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 0 
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] -10000 
1 PIN_FLD_CREDIT_THRESHOLDS INT [0] 524288 
0 PIN_FLD_BALANCES ARRAY [20040011] allocated 20, used 7 
1 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
1 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
1 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
1 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 5000 
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL 
1 PIN_FLD_CREDIT_THRESHOLDS INT [0] 0 
0 PIN_FLD_BALANCES ARRAY [20040900] allocated 20, used 7 
1 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
1 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
1 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
1 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 5 
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] -15 
1 PIN_FLD_CREDIT_THRESHOLDS INT [0] 1048575 
0 PIN_FLD_BALANCES ARRAY [20060500] allocated 20, used 7 
1 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
1 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
1 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
1 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
1 PIN_FLD_CREDIT_LIMIT DECIMAL [0] NULL 
1 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL 
1 PIN_FLD_CREDIT_THRESHOLDS INT [0] 0 
0 PIN_FLD_DISCOUNT_BAL_INFO SUBSTRUCT [0] allocated 20, used 3 
1 PIN_FLD_USED_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 5204836 15 
1 PIN_FLD_SERV_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 5204836 15 
1 PIN_FLD_BAL_INFO ARRAY [0] allocated 20, used 6 
2 PIN_FLD_BAL_GRP_OBJ POID [0] 0.0.0.1 /balance_group 5204836 15 
2 PIN_FLD_BALANCES ARRAY [978] allocated 20, used 7 
3 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
3 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
3 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
3 PIN_FLD_CURRENT_BAL DECIMAL [0] 7.521007 
3 PIN_FLD_CREDIT_LIMIT DECIMAL [0] NULL 
3 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL 
3 PIN_FLD_CREDIT_THRESHOLDS INT [0] 0 
2 PIN_FLD_BALANCES ARRAY [20030011] allocated 20, used 7 
3 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
3 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
3 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
3 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
3 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 0 
3 PIN_FLD_CREDIT_FLOOR DECIMAL [0] -10000 
3 PIN_FLD_CREDIT_THRESHOLDS INT [0] 524288 
2 PIN_FLD_BALANCES ARRAY [20040011] allocated 20, used 7 
3 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
3 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
3 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
3 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
3 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 5000 
3 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL 
3 PIN_FLD_CREDIT_THRESHOLDS INT [0] 0 
2 PIN_FLD_BALANCES ARRAY [20040900] allocated 20, used 7 
3 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
3 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
3 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
3 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
3 PIN_FLD_CREDIT_LIMIT DECIMAL [0] 5 
3 PIN_FLD_CREDIT_FLOOR DECIMAL [0] -15 
3 PIN_FLD_CREDIT_THRESHOLDS INT [0] 1048575 
2 PIN_FLD_BALANCES ARRAY [20060500] allocated 20, used 7 
3 PIN_FLD_RESERVED_AMOUNT DECIMAL [0] 0 
3 PIN_FLD_NEXT_BAL DECIMAL [0] 0 
3 PIN_FLD_CONSUMPTION_RULE ENUM [0] 0 
3 PIN_FLD_CURRENT_BAL DECIMAL [0] 0 
3 PIN_FLD_CREDIT_LIMIT DECIMAL [0] NULL 
3 PIN_FLD_CREDIT_FLOOR DECIMAL [0] NULL 
3 PIN_FLD_CREDIT_THRESHOLDS INT [0] 0 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:3044 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Using the default profile for the resource id. 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 fm_rate_rate.c:3383 
1:ctxora-vp05:cm:7153:1:9:1265801586:222 
Get profile from PCM_OP_BAL_GET_CREDIT_PROFILE 
D Fri Mar 27 02:17:39 2020 ctxora-vp05 cm:12258 
fm_bal_get_credit_profile.cpp:97 1:ctxora-vp05:cm:7153:1:9:1265801586:222 
op_bal_get_credit_profile input flist 
# number of field entries allocated 20, used 2 
0 PIN_FLD_POID POID [0] 0.0.0.1 -1 0 
0 PIN_FLD_CREDIT_PROFILE INT [0] 2 ---default credit profile
 
 
The resource 20005001 is using the default credit profile.

The credit profile for the above resource is 9

Cause

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