Sales And Operations Planning SOP Dashboard Throwing The Page Cannot be Found Error (Doc ID 1083842.1)

Last updated on NOVEMBER 04, 2012

Applies to:

Oracle Demantra Real-Time Sales and Operations Planning - Version 7.3.0 to 7.3.0 [Release 7.3.0]
Oracle Advanced Supply Chain Planning - Version 12.1 to 12.1 [Release 12.1]
Information in this document applies to any platform.

Symptoms


On 7.3.0 in Test:

When attempting to access the Sales and Operations Planning Dashboard
from the Sales and Operations Planning Analyst responsibility
the following error occurs.

ERROR
-----------------------
"The page cannot be found."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to EBS
2. Select responsibility --> Sales and Operation Planning Analyst
3. Select the menu --> Dashboards

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Cannot access the SOP Dashboard.

Changes

Install of APCC release 12.1.1. and integrating with Demantra release 7.3.0.

Cause

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