Getting "XML ServiceRequest failed. Error number: -2147417851" Error During Follow-Up Difference Report.

(Doc ID 1085797.1)

Last updated on JULY 07, 2016

Applies to:

Oracle Argus Safety - Version 4.2.1.1C and later
Oracle Argus Interchange - Version 4.2.1.1C to 4.2.1.4 [Release 4.2.0]
Information in this document applies to any platform.
***Checked for relevance on 26-JUL-2012***
***Reviewed for currency: 07-Jan-2015***

Symptoms

Getting "XML ServiceRequest failed. Error number: -2147417851\\n" error when trying to view the E2B difference report of a followup E2B report.

Steps to repeat:

1) Select Reports > E2b Pending and retrieve any followup report.

2) Right click on the followup row and select Duplicate search.

3) Click on the "View Difference" button on the duplicate search window and observe the error.

Cause

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