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Getting "XML ServiceRequest failed. Error number: -2147417851" Error During Follow-Up Difference Report. (Doc ID 1085797.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 4.2.1.1C and later
Oracle Life Sciences Argus Interchange - Version 4.2.1.1C to 4.2.1.4 [Release 4.2.0]
Information in this document applies to any platform. ***Reviewed for currency: 07-Jan-2015***

Symptoms

Getting "XML ServiceRequest failed. Error number: -2147417851\\n" error when trying to view the E2B difference report of a followup E2B report.

Steps to repeat:

1) Select Reports > E2b Pending and retrieve any followup report.

2) Right click on the followup row and select Duplicate search.

3) Click on the "View Difference" button on the duplicate search window and observe the error.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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