GRCM 7.x Errors During MCL Propagation: pvSendRequestToStellent : The operation timed out (Doc ID 1086004.1)

Last updated on MAY 05, 2015

Applies to:

Oracle Governance, Risk and Compliance Manager - Version 7.7.2 to 7.8 [Release Rel 12]
Information in this document applies to any platform.

Symptoms

When clicking “Approve Changes” button on Master Component after a revise and edit of a couple of control documents under Master Components, we are getting the following error messages:

Exception
OpenDocument “pvSendRequestToStellent”: The operation timed out

... ...

StartRevID="3" xSOAParentEndID="258" xSOARootStartRevID="3" xSOARootEndRevID="258" > in CSMDocument.UpdateDirectChildrenRefs:Logic=xxxxx DocId=000015.in CMSDocument.WorkflowAction:Login=xxxxx DocId=000015 RevId=1234567 Approve=True.in SoxDocument.WorkflowAction:Login=xxxxx DocType=BPCover DocUsage=Metadata DocId=000015

********

Please check the entire message in Windows Event Log.
at SoxDocMgmt.SoxBase.handleException(String Mnessage, Exception ex Int32 Severity)
at SoxDocMgmt.SoxDocument.pWorkflowAction(String DocId, String DocRevId, Boolean ApproveWorkflow, String strRejectMsg, String StrRoles, String srtAccounts)
at SoxNav.BusProcCover.btnApprove_Click(Object sender, EventArgs e)

Changes

There are several hundreds of documents being updated with the Master Component Propagation.  

Cause

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