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Customer Centre Cannot Load Products On Plan Tab After Patch 9174173 For Cancel Rebate Error (Doc ID 1087511.1)

Last updated on MARCH 21, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.

Symptoms


Customer Center loads No Products on Plan Tab, Except an Error Prompt.

Steps to Reproduce
1. On Sun Nov 17 07:11:56 2019, create an account for Sun Nov 17 06:11:56 2019, purchasing the standard plan
2. Go to Plan tab to view list of products purchased.

In step 2 there is an error with Customer Center failing to show anything except error prompt.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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