Oracle Utilities Mobile Workforce Management (MWM) v1.4.5 Dispatcher Workstation (DW) Won't Perform a Silent Installation Since Patch 1.4.5.27

(Doc ID 1088138.1)

Last updated on APRIL 28, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5.25 and later   [Release: 1.4 and later ]
Information in this document applies to any platform.

Symptoms

Since putting in the MWM 1.4.5.27 patch, when attempting to run the local Dispatcher Workstation (DW) install via silent installation method; the set-up begins and the MWM environment variable gets created, but the application is never installed.

Right after the install:
1) Users are not getting the Visual Basic C++ pop  up, which is typically visible during normal installation.
2) There are no folders created on C:\MWM (or specified destination folder) where MWM software will be installed.
3) A MWM entry did not get created on start menu. i.e. Start>Programs>MWM  is empty.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms