CCB: Transfer or Import Customer's Old Account Numbers

(Doc ID 1088967.1)

Last updated on APRIL 28, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.


Is it possible to transfer/import customer's old account numbers which consist of 12 digits from the legacy system to Oracle CC&B v2.2?

Meaning that CC&B account numbers for the existing customers will be the same and not system generated.


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