"The specified word processor engine is not available" Popup Error Will Happen When Starting Converter

(Doc ID 1091230.1)

Last updated on MAY 07, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.5.6 and later   [Release: and later ]
Information in this document applies to any platform.

Symptoms

When starting the Oracle Legal Whitehill Enterprise Converter, Microsoft Word will crash and spawn  a popup message with the error:

 "The specified word processor engine is not available"

 No corresponding error appears in the error.log file.

Changes

A version of  the Humingbird document management system is loaded onto the Converter machine.

Cause

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