Password Expiry Of Oracle Database 11g Causes Agile Service to Stop (Doc ID 1091865.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Information in this document applies to any platform.
Oracle Database Server 11g
Checked for relevance on 08-Oct-2014

Symptoms

When attempting to startup Agile Application Server service the following error occurs and service shuts down.

ERRORS
------------
- In [Agile_home]\agileDomain\log\agile.log:
"ORA-28001: the password has expired"

[For WebLogic]
- In stdout.log:
<Critical> <Security> <BEA-090403> <Authentication for user superadmin denied>
<Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: weblogic.security.SecurityInitializationException: Authentication for user superadmin denied
weblogic.security.SecurityInitializationException: Authentication for user superadmin denied
at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.doBootAuthorization(Unknown Source)
at weblogic.security.service.CommonSecurityServiceManagerDelegateImpl.initialize(Unknown Source)
at weblogic.security.service.SecurityServiceManager.initialize(Unknown Source)
at weblogic.security.SecurityService.start(SecurityService.java:141)
at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
Truncated. see log file for complete stacktrace>
<Error> <WebLogicServer> <BEA-000383> <A criticalservice failed. The server will shut itself down>

[For OAS]
-In the default_group~home~default_group~1.log:
ORA-28001: the password has expired

Try to launch Java Client receive error:
500 Internal Server Error

Changes

More than 180 days passed after installing Oracle database 11g.

Cause

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