Password Expiry Of Oracle Database 11g Causes Agile Service to Stop

(Doc ID 1091865.1)

Last updated on FEBRUARY 27, 2018

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.
Oracle Database Server 11g
Checked for relevance on 08-Oct-2014


When attempting to startup Agile Application Server service the following error occurs and service shuts down.

- In [Agile_home]\agileDomain\log\agile.log:
"ORA-28001: the password has expired"

[For WebLogic]
- In stdout.log:
<Critical> <Security> <BEA-090403> <Authentication for user superadmin denied>
<Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: Authentication for user superadmin denied Authentication for user superadmin denied
at Source)
at Source)
at Source)
Truncated. see log file for complete stacktrace>
<Error> <WebLogicServer> <BEA-000383> <A criticalservice failed. The server will shut itself down>

[For OAS]
-In the default_group~home~default_group~1.log:
ORA-28001: the password has expired

Try to launch Java Client receive error:
500 Internal Server Error


More than 180 days passed after installing Oracle database 11g.


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