Cannot Login to CCB Web Self Service V2.2.0
(Doc ID 1092755.1)
Last updated on SEPTEMBER 29, 2022
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
CCB v.2.2.0 / Microsoft Windows (32-bit) / Oracle database 10.2.0.4
When trying to login to CCB Self Service-V2.2.0 using WEB Self Service , the following error is encountered:
Unexpected error during request processing. java.io.FileNotfoundException: Response: '401:
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document