Cannot Login to CCB Web Self Service V2.2.0

(Doc ID 1092755.1)

Last updated on MAY 10, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.2.0 and later   [Release: 2.2 and later ]
Information in this document applies to any platform.


CCB v.2.2.0 / Microsoft Windows (32-bit) / Oracle database

When trying to login to CCB Self Service-V2.2.0 using WEB Self Service , the following error is encountered:

Unexpected error during request processing. Response: '401:


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