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Cannot Login to CCB Web Self Service V2.2.0 (Doc ID 1092755.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.2.0.0.0 and later
Information in this document applies to any platform.

Goal

CCB v.2.2.0 / Microsoft Windows (32-bit) / Oracle database 10.2.0.4

When trying to login to CCB Self Service-V2.2.0 using WEB Self Service , the following error is encountered:

Unexpected error during request processing. java.io.FileNotfoundException: Response: '401:




Solution

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In this Document
Goal
Solution
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