Oracle Utilities Mobile Workforce Management (MWM) Timesheet Missing MSCOMCT2.OCX (Doc ID 1092963.1)

Last updated on MAY 26, 2010

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 1.4.5 to 1.4.5.27 - Release: 1.4 to 1.4
Oracle Utilities Mobile Workforce Management - Version: 1.5.0 to 1.5.0.9   [Release: 1.5 to 1.5]
Information in this document applies to any platform.

Symptoms

After a fresh installation of MWM Dispatcher Workstation (DW) on a workstation and logging in, clicking on the Timesheet button produces error: "Missing mscomct2.ocx" The timesheet application fails to run. This has happened on Windows server 2003 r2, Windows 7, and Windows XP OS. All machines have 2.0, 3.0 & 3.5 .NET frameworks. Office 2007 is installed on the Windows 7 machines. Is this a component that the MWM installer should be supplying and registering or does this come from some other prerequisite that is failing to load?

Cause

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