When Attempting to Use an LDAP Password for Approval, the Following Error Occurs: "Invalid approve / reject password" (Doc ID 1094201.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 19-Jun-2014***

Symptoms

Cannot use LDAP password for approval

Error: "Unable to save your changes. You have one error." occurred while user clicking my setting in Web Client. In Java Client user could enter my setting successfully.

Error: "Invalid approve / reject password"

FACT:
User properties has setup to use LDAP password for approval
Users can login Agile with LDAP passwords

Steps to reproduce:
The issue can be reproduced at will with the following steps:
1. Log into web client as an LDAP user account.
2. Click my setting and receive the error: "Unable to save your changes. You have one error".
3. Select any existing activity workflow routing data.
4. Approve the workflow routing by specifying the same LDAP password and receive the error "Invalid approve / reject password"

Changes

Synchronize production database into the test server

Testing server uses different LDAP server from production server

Cause

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