Cannot Reset User's Password In Argus Insight
(Doc ID 1095364.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Argus Insight - Version 5.0.0 to 5.1 [Release 5.0.0 to 5.1]Information in this document applies to any platform.
Symptoms
The system gives the following error message when attempting to reset a user's password in Argus Insight:
"The password has not been successfully updated. Please try again or contact your system administrator."
Steps to Repeat:
1. Log into Insight as an administrator.
2. Click on Tools.
3. Select Security
4. Select a user and click on the Modify button.
5. Click on the Reset button
6. Observe that system displays the following error message:
"The password has not been successfully updated. Please try again or contact your system administrator."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |