OCA Crystal Reports Not Showing Report Data As Expected (Doc ID 1096272.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Communications ASAP - Version: 4.7.1 to 7.0.1 - Release: 4.7 to 7.0.0
Information in this document applies to any platform.

Symptoms



We are not able to get proper report data for ASAP work orders using Seagate Crystal Reports for the work order summary report, or the Work Order Processing Time Report.

Even in the database tbl_wrk_ord table has order from Date: 27-Apr-2010 00:00:00  to: 28-Apr-2010 23:59:59" but the report was not displaying them.

Cause

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