Error When Trying To Invoke CTISample.HTM In CC&B Environment (Doc ID 1096494.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to 2.3.0.0.0 [Release 2.1 to 2.3]
Information in this document applies to any platform.

Goal

CC&B document “97CTIIVRIntegration” provides steps to test CTI/IVR integration using CTISample.HTM. However, when tried to use the htm file, getting "object error":

Solution

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In this Document

Goal

Solution

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Error When Trying To Invoke CTISample.HTM In CC&B Environment (Doc ID 1096494.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!