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Error When Trying To Invoke CTISample.HTM In CC&B Environment (Doc ID 1096494.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to [Release 2.1 to 2.3]
Information in this document applies to any platform.


CC&B  document “97CTIIVRIntegration” provides steps to test CTI/IVR integration using CTISample.HTM. However, when tried to use the htm file, getting "object error":


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