Error When Trying To Invoke CTISample.HTM In CC&B Environment

(Doc ID 1096494.1)

Last updated on MAY 06, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 to 2.3.0 - Release: 2.1 to 2.3
Information in this document applies to any platform.


CC&B  document “97CTIIVRIntegration” provides steps to test CTI/IVR integration using CTISample.HTM. However, when tried to use the htm file, getting "object error":

The following error occurred while trying to navigate to CorDaptix:
[object Error]


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