Error When Trying To Use PDF: "ActiveX component can't create object" and "PDF file generation failed"

(Doc ID 1096838.1)

Last updated on JUNE 04, 2010

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.0.6 to 5.6.1
Information in this document applies to any platform.

Symptoms

When trying to produce a PDF output through Whitehill Converter, the following error is produced in the error.log:

02-18-2010 12:57:22 Error occured while Creating PDF file.429 - ActiveX component can't create object
02-18-2010 12:57:22 PDF file generation failed.
02-18-2010 12:57:22 An application error occurred during conversion. Sending file C:\Program Files\Elite Information Systems\Document Studio\source\321D2A38.___ to the Grave as
02-18-2010 12:57:22 Document creation encountered a problem. Conversion process has been restarted

Cause

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