Modify C1-CSTRS To Account For A Sort Option in ETM
(Doc ID 1096988.1)
Last updated on MARCH 27, 2019
Applies to:Oracle Public Sector Revenue Management - Version 2.1.5 and later
Information in this document applies to any platform.
The Cobol based batch job C1-CSTRS requires a modification such that it's able to sort cases by more than just case id and at the minimum be able to sort by case timestamp.
This is a request for modification to Cobol based batch job C1-CSTRS to include sorting option of case timestamp. There are several business scenarios that are impacted by not having any strategic/functional based sort in this job which has been dedicated for deferred processing functionality. Below are the business scenarios:
1. Without a timestamp sort the amended return is posted before the original and unnecessary To Do's are created that require manual interaction.
2. Limit the chance of a user transitioning the case at the same time as the deferred batch job, creating two return adjustments.
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