Online Field Help (XHELP) Not Available AERS 4.7 (Doc ID 1098362.1)

Last updated on MAY 11, 2010

Applies to:

Adverse Event Reporting System - Version: 4.7 and later   [Release: 4 and later ]
Information in this document applies to any platform.

Symptoms

AERS 4.7

Online field help in Case Entry is not availble in new AERS 4.7 install.

Steps to reproduce:
  1. Launch AERS 4.7
  2. Open any existing Case
  3. With cursor on any field in Case Data Entry selected help via:
    1. Help
    2. Help
  4. Or simply pressing the Function key F1
  5. Message appears that no help is available.

Cause

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