The Next Button is Grayed Out After Selecting File To Import (Doc ID 1098560.1)

Last updated on JANUARY 17, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.3.0 to 9.3.3.0 [Release 9.3]
Generic Linux
***Checked for relevance on 18-Jan-2016***

Symptoms

When attempting to import excel file in web client, the following error occurs. This issue is usually seen in Linux environment.

ERROR
-----------------------
java.io.IOException: No such file or directory
 at java.io.UnixFileSystem.createFileExclusively(Native Method)
 at java.io.File.checkAndCreate(File.java:1345)
 at java.io.File.createTempFile(File.java:1434)
 at com.agile.imp.xpediagui.util.ImportUtil.createDiskFile(ImportUtil.java:115)
 at com.agile.imp.xpediagui.modules.ImportModuleHandler.showConfigureFileType(ImportModuleHandler.java:156)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:585)
 at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1062)
 at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:667)
 at com.agile.imp.xpediagui.ImportServlet.handleRequest(ImportServlet.java:315)
 at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:309)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
 at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
 at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:84)
 at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:623)
 at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
 at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
 at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
 at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
 at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
 at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
 at java.lang.Thread.run(Thread.java:595)



STEPS
-----------------------
1. Select import function in web client
2. Select a file for importing
3. There is no response in web UI
4. Found IOException error in application server log file

Cause

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