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The Next Button is Grayed Out After Selecting File To Import (Doc ID 1098560.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Oracle Agile Product Collaboration - Version 9.3.3.0 to 9.3.3.0 [Release 9.3]
Generic Linux
***Checked for relevance on 18-Jan-2016***

Symptoms

When attempting to import excel file in web client, the following error occurs. This issue is usually seen in Linux environment.

ERROR
-----------------------
java.io.IOException: No such file or directory
 at java.io.UnixFileSystem.createFileExclusively(Native Method)
 at java.io.File.checkAndCreate(File.java:1345)
 at java.io.File.createTempFile(File.java:1434)
 at com.agile.imp.xpediagui.util.ImportUtil.createDiskFile(ImportUtil.java:115)
 at com.agile.imp.xpediagui.modules.ImportModuleHandler.showConfigureFileType(ImportModuleHandler.java:156)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:585)
 at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1062)
 at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:667)
 at com.agile.imp.xpediagui.ImportServlet.handleRequest(ImportServlet.java:315)
 at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:309)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
 at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
 at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:84)
 at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:623)
 at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
 at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
 at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
 at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
 at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
 at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
 at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
 at java.lang.Thread.run(Thread.java:595)


or

java.lang.NullPointerException
at com.agile.imp.xpediagui.modules.ImportModuleHandler.showConfigureFileType(ImportModuleHandler.java:189)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1072)
at com.agile.ui.web.action.ActionServlet.handleRequest(ActionServlet.java:676)
at com.agile.imp.xpediagui.ImportServlet.handleRequest(ImportServlet.java:315)
at com.agile.ui.web.action.ActionServlet.doPost(ActionServlet.java:309)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:242)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:216)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:132)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:338)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:74)
at com.agile.ui.pcm.common.filter.SSOTicketFilter.doFilter(SSOTicketFilter.java:89)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:74)
at com.agile.ui.pcm.common.filter.WebSecurityFilter.doFilter(WebSecurityFilter.java:166)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:74)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3288)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3254)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2163)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2089)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2074)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1513)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:254)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)



STEPS
-----------------------
1. Select import function in web client
2. Select a file for importing
3. There is no response in web UI
4. Found IOException error in application server log file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Weblogic
 Windows Services
 Linux, Solaris
 Oracle Application Server (OAS)


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