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Phone Number Search In Customer Center Taking Long Time (Doc ID 1101285.1)

Last updated on JUNE 24, 2010

Applies to:

Oracle Communications Billing and Revenue Management - Version: and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.


In Customer Center, open search panel, enter phone number and click search.
The search takes 10-12 seconds and business expecting 1-2 seconds.

Steps to reproduce:
1. open Customer Center
2. open the search panel and select the correct brand
3. enter phone number in the search panel
4. click search


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